Delete Your Account and Data

Last updated: July 7, 2026 · Türkçe

You can permanently delete your Nestilife account and all data linked to it at any time. This page describes how, as required by Google Play and App Store policies.

1. Delete in the app (recommended)

• Open the Nestilife app and sign in.
• Go to Profile → Privacy → Delete my account.
• Once confirmed, your account and data are permanently deleted; this cannot be undone.

2. Request deletion by email

If you can no longer access the app, email destek@nestilife.com from your registered email address with the subject "Account Deletion Request". After verifying your identity, we complete the request within 30 days and confirm it to you.

3. Data that is deleted

• Account details (name, email, phone, profile photo)
• Location data and location history
• Live location share links
• Family memberships, safe zones (places) and notification history
• Chat messages
• Device and push-notification records

4. Data that may be retained

• Records we are legally required to keep (e.g. billing/transaction records) are retained for the statutory period.
• Subscription purchase records are held by Apple/Google and cannot be deleted by Nestilife.

5. Important: cancel your subscription separately

Deleting your account does not automatically cancel a Nestilife+ subscription started through the App Store or Google Play. To avoid renewal charges, cancel it in your store account:

• iPhone: Settings → Your name → Subscriptions → Nestilife+ → Cancel
• Android: Play Store → Profile → Payments & subscriptions → Subscriptions → Nestilife+ → Cancel

Questions: destek@nestilife.com · See our Privacy Policy for details.